Privacy Policy
Last updated: 20 July 2026
This Privacy Policy explains how the Film O’Clock Industry Hub (“the Hub”, “we”, “us”) collects and uses personal data when you visit the website, create a member or organization profile, submit a project, contact us, or use the networking features available on hub.foc-iff.com.
1. Who controls your data
CREATRIX FAMA SRL
VAT 30102932 / RO37177118
3-5 Barajul Sadului Street, district 3
Bucharest, CP 032741, Romania
Email: hub@foc-iff.com
2. What personal data we process
Depending on how you use the Hub, we may process the following categories of data:
- Account data: name, email address, username, password credentials, account status and login activity.
- Member profile data: professional title, region/country, location, photo, video link, profile description, expertise, portfolio links, education/training, filmography or professional experience, and other information you choose to publish.
- Organization data: organization name, description, contact details, website, logo, location and related profile information. Where organization details identify a natural person, they may be personal data.
- Project data: project title, description, stage, genre/category, country/location, budget/funding information, contact details and related submission metadata.
- Communications: messages sent through contact forms, support requests, emails and notifications.
- Technical data: IP address, browser and device information, cookies, security logs, pages visited and actions needed to operate and secure the website.
- Payment or purchase data: if paid features are enabled, WooCommerce and payment providers may process billing and transaction information.
3. Why we process personal data and legal bases
| Purpose | Legal basis |
|---|---|
| Creating and managing accounts, profiles, projects and platform access | Performance of a contract or steps requested by you before using the service |
| Displaying member, organization and project information that you choose to publish | Performance of a contract and, where relevant, your consent or deliberate publication |
| Operating website security, fraud prevention, backups and technical maintenance | Legitimate interests and legal obligations |
| Responding to enquiries and support requests | Legitimate interests and steps requested by you |
| Sending service emails, account notifications and important platform updates | Performance of a contract and legitimate interests |
| Optional newsletters, marketing or non-essential cookies | Consent, where required |
| Compliance with legal, accounting, tax or authority requests | Legal obligation |
4. Public profiles and user-generated content
The Hub is designed as a professional networking platform. Information you add to public member, organization or project profiles may be visible to other visitors, members, search engines and external services that index public pages. Please do not publish information that you do not want to make public, and do not publish personal data about other people unless you have the right to do so.
5. Cookies and similar technologies
We use cookies and similar technologies to operate the website, keep accounts secure, remember preferences, manage cookie consent and, if enabled, measure website usage or support embedded services. Details are available in our Cookie Policy.
6. Who receives personal data
We may share personal data only where necessary with service providers and partners who help us operate the Hub, such as hosting providers, WordPress plugins and technical maintenance providers, email delivery services, security and backup services, analytics or cookie consent tools if enabled, payment processors if paid features are used, and legal or public authorities where required by law.
7. International transfers
Some service providers may process data outside Romania or the European Economic Area. Where this happens, we aim to rely on appropriate safeguards, such as adequacy decisions, Standard Contractual Clauses, contractual protections or other mechanisms allowed by applicable data protection law.
8. How long we keep data
We keep personal data only for as long as needed for the purposes described in this policy. Account and profile data is generally kept while the account or profile remains active. Public profile or project content may remain visible until edited, unpublished or deleted. Contact messages are kept for as long as needed to respond and maintain records. Security logs and backups are kept for limited periods according to technical needs. Data required for accounting, legal or dispute purposes may be kept for longer where required by law.
9. Your rights
Under applicable data protection law, you may have the right to request access to your personal data, correction, deletion, restriction of processing, portability, objection to processing based on legitimate interests, and withdrawal of consent where processing is based on consent. You also have the right to lodge a complaint with a data protection authority.
In Romania, the supervisory authority is the National Supervisory Authority for Personal Data Processing (ANSPDCP): https://www.dataprotection.ro/.
10. Children
The Hub is intended for professional and industry use and is not directed to children. If you believe that a child has provided personal data to us without appropriate permission, please contact us.
11. Security
We use reasonable technical and organizational measures to protect personal data. No online service can be guaranteed to be completely secure, so users should also protect their account credentials and notify us of any suspected unauthorized access.
12. Changes to this policy
We may update this Privacy Policy when the Hub changes or legal requirements evolve. The latest version will be published on this page.
13. Contact
For privacy requests or questions, contact us at hub@foc-iff.com.
